Privacy Policy

Effective Date: 1st Nov 2023
Welcome to Dua Flavours! This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and purchase our products.

Information We Collect

Personal Information

Contact Information: We collect your name, email address, and phone number to process and fulfill your orders and communicate with you.

Automatically Collected Information

Usage Information: We collect information about your interactions with our website, including pages visited, time spent on each page, and other relevant browsing activities.

How We Use Your Information

We use the information we collect for the following purposes:
Order Processing: To process and fulfill your orders.
Communication: To provide order updates, respond to inquiries, and share promotional offers.
Improvement: To enhance our website, products, and services based on your feedback and usage patterns.

Information Sharing

We respect your privacy and do not sell, trade, or transfer your personal information to third parties without your consent, except as described below:
Service Providers: We may engage third-party service providers to assist with order fulfillment, website operation, and customer service.
Legal Compliance: We may disclose information when required by law or in response to lawful requests by public authorities.

Your Choices

You have the choice to limit the information you provide; however, this may impact your ability to use certain features of our website.


We take reasonable measures to protect the security of your personal information. While we strive to ensure the integrity and security of our network and systems, no method of transmission over the internet or electronic storage is entirely secure.

Return Policy:

Our Company accepts returns within 14 days of purchase. Items must be in their original condition with tags attached

Refund Policy:

Refunds will be processed within 5 business days of receiving the returned item.

Cancellation Policy:

Orders can be canceled within 12 hours of placement. Contact our customer service at for assistance.

Multiple Shipments:

In cases where an order includes multiple items, they may be shipped separately to expedite the delivery process. Each shipment will have its own tracking number, and customers will be notified accordingly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest revision date will be indicated at the top of this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at